Privacy Policy

1. Who We Are

Wana Mwanga is a women-led initiative that supports women to move from survival to abundance through business development, storytelling, and mindset transformation.

Our website address is: https://wanamwanga.com

This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, interact with our content, or purchase our products.

By using our website, you agree to the terms in this policy.

2. Comments

When visitors leave comments on the site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help with spam detection and site security.

An anonymized string created from your email address (a hash) may be provided to the Gravatar service to check if you are using it. The Gravatar service privacy policy is available at:
https://automattic.com/privacy/

After your comment is approved, your profile picture (if any) will be visible to the public in the context of your comment.

3. Media

If you upload images to the website, you should avoid uploading images that include embedded location data (EXIF GPS). Visitors to the website can download and extract location data from images on the site.

4. Cookies

Our website uses cookies to improve your experience.

If you leave a comment, you may opt in to saving your name, email address, and website in cookies so you don’t have to re-enter them next time. These cookies last for one year.
If you visit our login page, a temporary cookie is set to check if your browser accepts cookies. It contains no personal data and is discarded when you close your browser.
When you log in, we set cookies to save your login information and screen display preferences. Login cookies last for two days, screen options cookies last for one year. If you select “Remember Me”, your login will persist for two weeks.
If you log out of your account, login cookies will be removed.
If you edit or publish an article, an additional cookie is stored in your browser. It includes no personal data and simply indicates the post ID of the article you just edited. It expires after one day.

You can control or delete cookies through your browser settings. Disabling cookies may affect how some parts of the site work.

5. Embedded Content from Other Websites

Articles on this site may include embedded content (e.g. videos, images, articles). Embedded content from other websites behaves in the same way as if you visited the other website directly.

These websites may:

Collect data about you
Use cookies
Embed additional third-party tracking
Monitor your interaction with that embedded content (including tracking if you have an account and are logged in to that website)

We are not responsible for the privacy practices of other websites.

6. What Data We Collect

We may collect the following information:

Identity and contact details: Name, email address, phone number
Delivery details: Physical address, town, country
Order information: Products purchased, date, price, order notes
Payment information: Payment method (e.g. M-Pesa, bank, card) and confirmation details. We do not store your M-Pesa PIN, full card details, or online banking passwords.
Technical data: IP address, browser type, device type, and basic analytics (pages visited, time spent on site)
Account information (if you register): Username, encrypted password, and profile details
Communication data: Messages, feedback, or support requests you send to us

7. How We Use Your Data

We use your data to:

Process and deliver your orders
Communicate with you about your purchase, delivery, or support
Manage your account (if you have one)
Improve our website, products, and services
Send you updates, stories, and offers (only if you consent or sign up)
Comply with legal, tax, and regulatory obligations

We do not sell or rent your personal data to third parties.

8. Who We Share Your Data With

We may share your data with:

Delivery and courier partners, to deliver your orders
Payment providers (e.g. M-Pesa, banks, card processors), to process payments securely
Website and IT service providers (e.g. hosting, email, analytics, spam detection), to operate and protect the site

If you request a password reset, your IP address may be included in the reset email for security.

These third parties receive only the information needed to perform their services and are expected to keep your data secure.

9. How Long We Keep Your Data

Comments and their metadata are kept indefinitely to help automatically approve follow-up comments.
For registered users, we store the personal information they provide in their user profile. Users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Order and transaction records may be kept as long as required by law, accounting, and reporting rules.

10. Your Rights

You may have the right to:

Request an exported file of the personal data we hold about you
Request that we erase your personal data, where legally possible

This does not include data we must keep for administrative, legal, or security purposes.

To exercise your rights, contact us at:

Email: info@wanamwanga.com
Phone/WhatsApp: +254 713 601 297 | +254 797 356 683

11. Where Your Data Is Sent

Visitor comments may be checked through an automated spam detection service and processed by our hosting and security providers. Some service providers may be located outside your country; we take reasonable steps to protect your data in such cases.

12. Data Security

We take reasonable steps to protect your personal data, including:

Restricting access to authorised personnel
Using secure systems and passwords
Avoiding unnecessary storage of sensitive information

However, no method of transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

13. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. Continued use of our website after changes are posted means you accept the updated policy.

14. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Email: info@wanamwanga.com
Phone/WhatsApp: +254 713 601 297 | +254 797 356 683
Postal/Physical Address: Watamu